Answers to management questions 58

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Answers to all 58 questions there is also a second set for a friend, there are personal discounts, the answers are different, write to the mail I will give a promo code for a discount !!!
1. The concept of management. Management as a special kind of professional
activities.
2. History of management development: prerequisites for the emergence of management, the school of scientific management, the classical school, the school of human relations and the school of behavioral sciences.
3. National features of management.
4. Organization as an object of management. The external environment of the organization.
5. Environmental factors of direct impact: suppliers (labor,
materials, capital), consumers, competitors; trade unions, laws and government agencies.
6. The internal environment of the organization: structure, personnel, intra-organizational
processes, technology, organizational culture.
7. The management cycle (organization, planning, motivation and control) is the basis of management activities.
8. The relationship and interdependence of the functions of the management cycle.
9. The principles of the organizational structure of management.
10. Types of organizational structures.
11. Forms of planning. Types of plans. The main stages of planning.
12. Strategic planning process: mission and goals, analysis of external
environment, analysis of strengths and weaknesses.
13. Tactical (current) planning. The main stages of tactical
planning.
14. Motivation and criteria for labor motivation.
15. Primary and secondary needs. Needs and motivational behavior.
16. Procedural theories of motivation.
17. The essence of delegation. Rules and principles of delegation.
18. The concept of control. Three stages of control: development of standards and criteria, comparison of real results with them, correction.
19. Rules of control. Types of control: preliminary, current and
final.
22. The concept of management methods. Orientation, content and organizational form of methods.
21. Classification of management methods: organizational, administrative, economic, socio-psychological.
22. The system of management methods: modeling, experimentation,
economic, mathematical and sociological measurements.
23. Types of solutions and requirements for them.
24. Methods of decision making. Decision Matrices.
23. Decision-making levels: routine, selective, adaptive,
innovative.
26. Stages of decision making.
27. Conflicts in a team as an organic component of life.
organizations.
24. The essence and classification of conflicts: intrapersonal, interpersonal, between personality and group, intergroup.
29. Causes of conflict. Stages of conflict.
30. Typical conflict situations.
31. Rules of conduct in a conflict.
32. Conflict management techniques.
 
33. Consequences of conflict: functional and dysfunctional.
34. Stress: nature and causes. Stress relief methods.
35. The relationship of conflict and stress. Ways to prevent stressful situations.
36. The concept of leadership and authority.
37. Managing a person and managing a group.
38. The art of building relationships with employees.
39. Image (image) of the manager.
40. Planning the work of the manager.
41. Costs and loss of working time. Main areas of improvement
time use.
42. Organization of the working day, work week, workplace. Improvement
conditions and mode of operation.
43. Workplace manager, its ergonomic characteristics.
44. Conducting negotiations, meetings, conversations, meetings; style selection, role distribution, decision making.
45. Management styles and factors of its formation.
46. ​​Types and compatibility of management styles.
47. Relationship management style and situation.
48. The concept of communication and communication.
49. Information, its types: functional, coordination, evaluation.
50. Effective communication.
51. Business communication, its characteristics.
52. Phases of business communication: the beginn
54. Regulatory information and its types.
55. Conditions for effective communication.
56. Two laws of managerial communication. "Relationship Scale".
57. The main characteristics of subordinates.
58. Psychological methods of achieving the disposition of subordinates (attraction): "proper name", "mirror of relationships", "golden words", "patient listener", and "personal life". Oral rules